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TASER and Axon products and services are backed by a range of support options. We're ready to help you locate the information you need to make the most effective use of our products. Check out our new Help Center for troubleshooting and product usage information, or select a product below for additional support options.

Product Support

Axon Body

Simple Single-Unit Camera

Axon Body is no longer being sold. TASER will continue to provide technical support, training and RMAs for the remainder of the product's warranty period and useful life. Our latest model Axon Body 2 is available for new purchases.

Product Returns

Download the Latest Firmware

v61.15.07.31 (1.12.6-A59T) | Released 17/Aug/2015

Do not unzip the file. EVIDENCE Sync will automatically load the firmware from the .zip file.

Download Evidence Sync

User Manual

Quick Start Guide

Axon Body 2

Unlimited HD. Unparalleled focus.

Quick Start Guide

User Manual

Product Returns

Download Latest Firmware

v1.8.86 | Released 2/14/2017

Axon Capture

Capture evidence anywhere with your phone.

Google Play

Apple App Store

iOS User Manual

Android User Manual

Axon Dock

Charge and Upload Data Simultaneously

Quick Start Guide

Installation Manual

Product Returns

Axon Flex

Adaptive, Point-of-View Camera

Axon Flex is no longer being sold. TASER will continue to provide technical support, training and RMAs for the remainder of the product's warranty period and useful life. Our latest model Axon Flex 2 is available for new purchases or upgrades.

Product Returns

Download Latest Firmware

v61.15.07.31 (1.12.6-A59T) | Released 17/Aug/2015

Do not unzip the file. Evidence Sync will automatically load the firmware from the .zip file.

Download Evidence Sync

User Manual

End-to-End Deployment Guide

Quick Start Guide

Axon Flex 2

Gain a New Perspective

Quick Start Guide

User Manual

Product Returns

Download Latest Firmware

v1.8.86 | Released 2/14/2017

Download Latest Controller Firmware

v0.3.18 | Released 2/14/2017

Axon Signal

Capture vital footage without lifting a finger

Product Returns

Installation Manual

Evidence Sync

Transfer files with confidence

Current Version: 3.15.37 | Released 10/24/2016

Download Evidence Sync

Download User Manual

TASER CAM

Product Registration

Product Returns

Download Evidence Sync

Download Latest Firmware

v0.49 | Released 6/2/2015

Intended only for the TASER CAM with Serial Numbers starting with V13. Do not install on a TASER CAM HD.

Download User Manual

TASER CAM HD

Product Registration

Product Returns

Download Evidence Sync

Download Latest Firmware

v0.34 | Released 06/06/2016

Intended only for the TASER CAM HD. Do not install on the TASER CAM.

Download User Manual

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